Skip the long lines at the Rental Car counter, and save money by using the Disney Magical Express. The service is free to all guests staying at a Disney Resort Hotel.
What is the Disney Magical Express
The Magical Express is a free airport shuttle service available to all guests of a Disney World Resort hotel. In addition to transporting guests, the service picks up your luggage at the airport and delivers it directly to your hotel room.
The service operates only from the Orlando International Airport (MCO). If your flight arrives between 5 am and 10 pm, Disney will pick up and deliver your luggage. If you arrive outside of those hours, you will need to grab your bags from luggage claim and bring them with you on the motorcoach.
Magical Express: On Your Way to Disney World
Here are the steps for utilizing the Magical Express service on your way to Walt Disney World.
Make a Magical Express Reservation
As soon as you know your flight plans, tell your travel agent, and they will reserve your spot on the Disney World Magical Express. You can also make reservations yourself by calling (407) 939-1936.
Magical Express Luggage Instructions
Disney will mail you special Magical Express luggage tags. Attach the tags to all the luggage you plan to check at the airport.
You DO NOT need to attach the tags to your carry-on luggage or any luggage you want to pick up at baggage claim and bring on the Magical Express motorcoach.
It could take several hours for your luggage to arrive at our hotel, so make sure and carry anything you need during that time in your carry-on bags.
Do not pack your MagicBands. You will need those to check in for the Magical Express and get into your room at the resort.
After checking in your bags at your local airport, the next time you will see your luggage is at your resort.
Instructions if You Don’t Receive Your Magical Express Tags or MagicBands
If your luggage tags or MagicBands do not arrive before your trip, you will still be able to use the Magical Express.
If your bags don’t have tags, hang on to the claim stubs you get at your home airport. When you check in for the Magical Express, tell the cast member and give them the claim stubs. They will enter the numbers into the Magical Express system, and cast members will deliver your luggage directly to your room.
If you don’t have your MagicBands, make sure to have your reservation information available for the cast members.
Magical Express At the Orlando Airport (MCO)
Do NOT Go to the Baggage Claim. Disney will pick up and transfer your luggage.
The Magical Express is located on LEVEL 1 of SIDE B. When you get off your plane, follow the signs for the baggage claim. Most people will need to ride a monorail from the gate area to the baggage claim area. After exiting the monorail, pay attention to the signs and head to SIDE B. This may not be the same side as the baggage claim for your airline.
When you are on Level 1, follow the signs for the Magical Express. It is located all the way down at the end of the building. If you don’t see the Magical Express signs, you are probably on the wrong side of the airport.
As you approach the Magical Express area, there should be a Disney cast member who will direct you to a check-in counter. At the counter, a cast member will scan your MagicBand and confirm your reservation. They will then direct you to the appropriate queue for your resort.
You will stand in the queue until the bus is ready to board. Cast members will rescan your MagicBand before directing you to a bus. You may have to wait on the bus for 15-30 minutes while it fills with guests.
Sit back and enjoy the ride! Disney cartoons and videos about Walt Disney World entertain you during the trip. Your bus will probably stop at multiple resorts, so make sure you get off at the correct one. It is appropriate to tip your driver, especially if he helped with your baggage, strollers, etc.
Luggage Delivery at Your Disney Resort
When your bags luggage arrives at the resort, Disney will deliver them to your room automatically.
Magical Express: On Your Way Home
Unfortunately, all Disney World Vacations must come to an end.
Magical Express Return Reservation
On the day before check-out, Disney will hang a Magical Express packet on your doorknob. Inside will be instructions and your Magical Express pick-up time. If you do not receive the packet, stop by the concierge desk, and they will print the information for you.
Magical Express Pick Up
For domestic flights, the Magical Express usually picks up three hours before your flight. For international flights, the pickup time will be earlier.
Plan to be at the “Tragical” Express bus stop with all of your luggage at least fifteen minutes before your reservation time. The Magical Express will not wait for latecomers.
The motor coach drops you off on the lower level of the Orlando International (MCO) airport. Make sure to retrieve any bags or strollers stowed under the bus. In the airport, you will need to go up to Level 2 to check bags, print off boarding passes and go through security. The security lines at the Orlando Airport are long, so don’t spend much time shopping or eating before you go through security.
Resort Airline Baggage Check-In and Luggage Storage
Some airlines allow you to check your luggage at your Disney resort rather that at the airport.
Check the official Disney website to find out if your airline is included.
The bag check service is only good for domestic air travel, and each airline has restrictions on how many bags you may check.
If you have a late flight, Disney will store your carry-on and other bags for you until your Magical Express time. Make sure and allow enough time to retrieve your luggage before the Magical Express arrives.
Enjoy your trip to Walt Disney World, and buy lots of souvenirs with the money you saved by using the Disney Magical Express. And be thankful you didn’t have to stand in these lines.
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